Terms & Conditions

Terms & Conditions

Welcome to WELLSON online store. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use.

The Terms and Conditions below applies every time you access our website: and/or placing any orders. Please read each section carefully before using our website. If you have any questions please do not hesitate to contact us via email: [email protected]. This website: “wellson.co.uk” is owned and operated by Wellson Ltd and also define as: (“We/Us/Our”). Our trading office is: Unit 6, Cosford Business Park, Central Park, Lutterworth, Leicestershire, LE17 4QU, United Kingdom. We reserve the right to change and update our site contents and Terms and Conditions as and when required.


All of our product range has 45 days standard warranty effective from the date of your purchase. You must retain your purchase receipts as you will be required to present the receipts to proof your purchase and that the goods are genuine to be legible for 45 days warranty cover. The warranty exempts for any incidental or consequential damages or expenses, which includes but not limited to damage to property, inappropriate use, lost income, profits, economic or commercial losses and any third parties claims.


All sales and offerings are subject to stock availability, in the event of when you have placed and order or have purchased an item from our website, and you not aware of that item is currently out of stock, we will notify you by email and your order will be automatically put on back order for that item until it becomes available.  You have the right to cancel the order and receive a full refund within 7 working days from the date when we received and confirmed your cancellation instruction. We reserves the right to reject or cancel any order for any reason and full refund will be made to customer within 7 working days.

Ordering & Order Acceptance

Once we have received and cleared your payment, your order will be dispatched within 3 business working days, according to stock availability. You will be informed by us via email for details of your placed order, this email notification does not constitute as confirmation or acceptance of an order. Our acceptance of your order will based on once the goods have been dispatched. We reserves the right to refuse or cancel any order for any reason and full refund will be made to customer within 7 working days.


We accept credit or debit card payments via PayPal at the time we receive your order. Direct bank transfer is also acceptable on request. The currency of the payment is in UK pounds sterling (£). Title of the product you order from us shall pass to you on delivery subject to that we have processed and received the full payment required for the supply of product(s) and service(s). All of our prices include VAT (where applicable) at the applicable current rates excluding delivery charges unless otherwise stated.

The price you pay will be the price listed on our advert/listing including any charges that are shown on the advert or listing and the total amount at the final checkout confirmation at the time we receive your order. While giving our best effort to ensure all of our prices are accurate, in unlikely event that errors may occur and if we discover the order are incorrectly priced, we will inform you as soon as possible to seek your confirmation to either you will accept the updated total price or your instruction to cancel your order and we will provide you the full refund on what you have already paid for within 5 working days after receiving your instruction.

Delivery Policy

Delivery charge will be clearly indicated within our advert/listings and at the checkout; these charges would vary depending on the type of product you ordered. Please see our Shipping section for full details of our Delivery terms and conditions. We try our best effort to ensure delivery within the estimated timeframe, please be advised that delays may occasionally inevitable as unforeseen circumstances may incur such as but not limited of weather/traffic conditions, technology malfunction, out of stock issues etc.  Despite our best effort we shall be under no liability for any delay or failure to deliver the product(s) within our proposed estimated time frame.


Customer’s information such as but not limited to, phone numbers, addresses, email addresses, financial information and shopping preference will be used to fulfil orders, manage enquiries and payments. The received data we help us tailor your preference and shopping experiences and also to provide you any potential offers from us and our partners that you may be interested, we will not sell or rent the data to any external parties without your consent.

Returns, Discrepancies & Cancellation Policy

Please see our Returns section for full details of our Returns, Discrepancies and Cancellation Policy, this document will provide useful information to guide you through questions that you may have with regards to Returns, Discrepancies and Cancellation and is also part of our Terms & Conditions.


All content on our website include but not limited: products, product images, websites design, text, audio and graphics are owned by or licensed to Wellson Ltd (All Rights Reserved). The use of any our materials is strictly prohibited and you may not copy, modify, distribute or using our materials for commercial use without our permission.

Jurisdiction, Law

Our Terms and Conditions, the website and contents are governed by the Laws of England & Wales. Terms and Conditions would not affect your statutory right.